percaya Jurisdiction Notice
We at percaya operate an online gaming and sportsbook service available only in jurisdictions where local law permits such services. Before you open an account, you must understand that access to percaya depends on your location and the laws that apply there. This notice explains our jurisdiction framework and your responsibility to verify compliance.
percaya does not operate globally. Our services—football sportsbook, live-dealer tables, slots, and esports wagering—are available only where permitted by law. Many jurisdictions prohibit online gambling outright. Others allow it under specific licenses. Some restrict it to residents only. We do not serve jurisdictions where our services are prohibited, and we do not hold licenses that extend our services to restricted regions.
If you are unsure whether percaya is available where you live, this page explains what you need to know before proceeding.
Supported jurisdictions and service availability
We at percaya operate in specific jurisdictions where online gaming and wagering are lawful. We do not offer our services in jurisdictions where online wagering is prohibited by law. This includes many countries and regions worldwide. Before opening an account, you must verify that percaya operates in your location and that your access is legally permitted.
Our supported regions include areas where online sportsbook, live-dealer tables, and slot gaming are legal under local regulation. If you are accessing percaya from an unsupported region, we may block your account or restrict your activity. Using percaya from a prohibited jurisdiction may violate local law, and we cannot assist with disputes arising from such unauthorized access.
Account eligibility and legal restrictions
To open an account on percaya, you must meet three conditions. First, you must be legally eligible to use online gaming services in your jurisdiction. Second, you must be of legal age in your region (often 18 or older, depending on local law). Third, you must not be resident in, or accessing percaya from, a jurisdiction where online wagering is prohibited.
We monitor account locations during registration and periodically during active use. We use IP address detection, payment method origin, and other signals to determine if an account is accessing percaya from a supported jurisdiction. If we detect access from an unsupported location, we reserve the right to restrict or close your account without notice.
If you attempt to circumvent location restrictions (e.g., using a VPN to mask your location), we may permanently ban your account and forfeit your balance. This protects our service and compliance standing.
Indonesia-specific jurisdiction notice for percaya
percaya payment methods include Indonesian channels—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, or e-wallet accounts. Availability of these payment methods does not indicate that percaya operates legally in Indonesia or any other specific region. Payment method availability depends on our banking partners' policies, not on local licensing.
If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or anywhere in Indonesia, you are responsible for verifying that your use of percaya complies with Indonesian law. Online gambling regulations in Indonesia vary and may prohibit the services we offer. We do not represent that percaya is licensed to operate in Indonesia. We do not hold an Indonesian gaming license. Users are responsible for verifying their own compliance with local law before opening an account.
Our jurisdiction commitments on percaya
We at percaya commit to the following jurisdiction practices:
- We do not operate in, or knowingly serve accounts from, jurisdictions where online gaming is prohibited.
- We do not hold licenses, registrations, or approvals in any specific country unless explicitly stated in writing by our compliance team.
- We monitor account locations and restrict or close accounts accessing percaya from unsupported jurisdictions.
- We do not claim to be "licensed in Indonesia," "officially operating in Malaysia," or any other specific jurisdiction unless we hold a formal license issued by that jurisdiction's regulatory authority.
- We comply with local payment regulations by processing deposits and withdrawals through licensed payment partners.
- We reserve the right to restrict or close service in any jurisdiction if local law changes or if our payment partners withdraw support.
Data privacy and jurisdiction
When you open an account on percaya, your personal data (name, date of birth, national ID, payment information) is processed and stored according to our data privacy practices. We keep your data encrypted and secure. We do not share your data with third parties except as required to process payments, prevent fraud, or comply with law enforcement requests.
Your data may be processed in our operating jurisdiction, which may be outside your home country. By opening an account, you consent to this data processing. For details on how we handle your data, see our Privacy policy
Holiday schedules and local calendar events on percaya
percaya operates 24/7, but some services may be affected by major holidays and local events. For example, during Idul Fitri, Idul Adha, Imlek, or Nyepi, some payment methods may have processing delays. Live-dealer tables continue operating, but settlement times for bank transfers may extend. We notify users of any service changes via the app before major holidays.
Sportsbook coverage includes Liga 1, Piala Indonesia, Piala AFF, and other major tournaments. Availability depends on the tournament schedule and local broadcast rights. We update sportsbook markets daily based on upcoming fixtures.
Contact percaya for jurisdiction questions
If you have questions about whether percaya is available in your jurisdiction, contact our support team before opening an account. We provide responses via in-app chat (weekdays, business hours) or email at [email protected]. We respond in English and Indonesian.
For legal or regulatory questions specific to your country or region, we recommend consulting a legal professional. We do not provide legal advice and cannot verify compliance with every local jurisdiction's laws. Your use of percaya is at your own risk and your own responsibility to comply with local law.
Changes to jurisdiction availability on percaya
We may add or remove jurisdictions from our supported regions at any time. If we restrict service in a jurisdiction, we provide advance notice to affected account holders via email. You will have the opportunity to withdraw your balance before your account is closed.
If local law changes in a region where percaya operates, we may need to restrict or adjust our services in that region. We comply with legal changes and do not knowingly operate outside the bounds of local law.
No representation of licensing on percaya
percaya does not claim to be licensed, regulated, or approved by any government agency unless we provide explicit written documentation of such a license. We do not use phrases like "licensed in Indonesia," "regulated by the Ministry of Finance," or "officially approved in Malaysia" unless we hold a formal license from that jurisdiction's regulatory body.
Our presence on the internet, our payment partnerships, or our ability to accept deposits from a region does not imply licensing or legal operation in that region. Users are responsible for understanding their own jurisdiction's laws and for verifying compliance before using percaya.